I will like to thank Helpers Inc. with their fast reply and I managed to grab a good and nice helper who suits my household profile. She is mature and independent. Good at packing and organising. Willing to learn, listen and ask whenever unsure. Thanks Serene and her team to make this happen before circuit breaker period!!
Serene gave me sound and good advice. How to interview and what to look out for. She followed my criteria and also understood the nature of the requirements to recommend me helpers that would suit the home nature. Criselyn took easily to our household and is a great help. She is jovial and energetic. My kids simply adore her and love playing with her. Regardless of their mischief and non-stop 'nonsense', she has never lost her patience. Even the nieces and nephews love playing with her. Perfect addition to the family help. Kudos to Helpers inc and Serene. I even recommended Serene to a friend and now my friend is also happy with her helper! Awesome! Oh, the charges are also one of the most reasonable. :)
This is the 2nd time engaging Helpers' inc. The 1st time was to look for a helper and we managed to get a good helper for our home. This 2nd time is for renewal. Serene has been very prompt with replies and questions. She was also very patient with my inquiries as I wasn't an experienced employer. Very thankful for all the support and help.
Charlene has been very patient in guiding me through the process during my search for a helper to look after my baby. She has been prompt in responding to my queries and was communicative throughout the entire process as we waited for our helper to arrive.
The helper recommended by Charlene has been a great help to my family. I leave for work every morning, knowing I do not need to worry. As a first time working mother and a new employer, I had questions and worries. And Charlene was more than willing to share tips and knowledge!
It was during the COVID-19 circuit breaker in 2020 when we started searching for a suitable helper to join our family, to help us around the house and most importantly care for our first new born. Came across good reviews for Serene from Helpers Inc and decided to enlist her help. Of the 3 agents we reached out, Serene was the one with heart in her service. We were blessed to have her assist us in getting a great help to our household. We appreciate Serene for going the extra mile to understand our dynamics and was patient to secure a helper for us. She is empathetic and will follow through the entire process being first time employers and parents. Thank you Serene for being a gem!
Charlene was very helpful and I feel that her agency trained my helper very well and set the right expectations for both employer and helper. I highly recommend Helpers Inc. as they also treat the helpers very well and with respect which is important for me as an employer.
Too many agencies out there don't treat the helpers humanely, but my helper also told me she had a good experience with them and this encourages her to work well and do her best. 5 Stars!
Tiffany Primalia Tan
It was my first time to hire a helper and Charlene was so helpful! From the beginning to the end, she guided me step by step and patiently answered all my questions. With her help and guidance, I was able to hire a helper with whom I am satisfied with and meets my requirements. I highly recommend Charlene and her team! Thank you.
It is my first time hiring a FDW and Charlene was really very patient in explaining the steps and docs required plus she was very detailed too. My helper has been a real gem as she really loves my 4 months old boy as well as my 2yo.
Not only that, she has high initiative level, gets things done fast, not picky with anything and has a relatively good command of English. I can let her take care of my infant alone because I know she really cares. I will definitely recommend Helpers. Inc! Their after placement follow-up and service is also really good!
Teo Hock Hai
I have heard several horror stories about maid agencies. Helpers Inc. has been a pleasant surprise. They are responsive and responsible and go out of the way to smoothen the process of engaging a helper. The quality of the helper we have also attests to the care they pay to selecting potential candidates.
Our helper Nikki has been a wonderful help in taking care of my dad since her arrival. She is also a great help to my mum in doing housework. She is sensitive, mature and is able to execute her work independently. Thank you Helpers Inc.
Helpers Inc. has been a great help to me in my search for a helper. As this is my first time getting one, the agency gave me professional advice and acted on it really quickly. I approached 3 agencies but Helpers Inc. is the one that shine among them. I did not regret my decision of choosing them. I have also recommended a few of my friends to them. They find Helpers Inc.'s service prompt and excellent. Keep up the good work Helpers Inc.
Charlene was very prompt to our queries and her advices were very professional and helpful. She did a few follow-ups in the first two months of the placement to ensure that we have the right helper.
We must thank Charlene for being very diligent in her recruitment process so as to ensure prospective employers like us can have a peace of mind.
We highly recommend Helpers Inc. for their good customer service and support.
I hired a helper from Helpers Inc. five mnths ago. I am very happy with the helper that Charlene recommended to me. Charlene helped me pick a few helpers that matched my requirements for me to interview them online. After I decided who I wanted to employ, Charlene did all the necessary and very soon, my helper arrived.
The first two months, my helper had a bit of difficulty to adapt to the work requirements and Charlene helped to counsel my helper. Thank you Helpers Inc.
Came across Helpers Inc. via the website and after getting in touch with Charlene, it made my first time hiring FDW a lot easier. She recommends the candidates under her agency after understanding my needs and explains the process to proceed. They prepare the helpers well even briefing things like their 6 month check up so that the FDW would not feel surprised. Will recommend their service esp. for those who are first time hiring FDW. Thanks again Charlene and team for your assistance!
Helpers Inc. is highly recommended for working parents as they understood our requirements and found a suitable helper for our newborn. Everything was clearly documented and conveyed to my helper so there weren't any disputes or misunderstandings. Charlene also followed up frequently after placement to ensure everything was going okay.
Charlene is very patient in finding out the important things of what I needed and source for the right candidate for me. Especially as a single mum, I definitely needed a trustworthy helper. Also as a first timer to hire domestic helper, she will guide me step by step in a very lay-man term on what are the procedures to do. After three months, she texted me to find out if everything is alright and if there is any issue with my helper. Usually agent will just close the account after the sales has been completed but she will do an after sales to check about the well-being, even up till today if I have any questions, I can still ask her. So I'll definitely recommend Helpers Inc.👍👍👏
Toh Jia Wei
Helpers Inc. found us a really good helper who was able to meet all of our expectations. The experience we had with Helpers Inc. was that they were genuinely sincere in enabling a good fit between an employer and the prospective domestic worker.
One of the key things which also made a difference was how Helpers Inc. personally interviewed two of our shortlisted helpers and made a final recommendation, which eventually turned out to be a really good fit.
The training for the helper and advice from Helpers Inc. on how to manage the domestic helper also helped a great deal.
Due to the sudden incident that happened to my mum, I was urgently looking for a helper to look after my mum who had a stroke. Charlene was recommended by my friend and her professional service really is a great help to our family. Her service was efficient despite the current Covid-19 situation. It was really fast that she managed to get the helper that we interviewed within a short time to Singapore.
This helper is a great help to our family too so that I can leave my mum to her care and go out to work without much worries. Charlene also shared her knowledge on how to manage the helper especially since I am new & first time hiring a helper. I really appreciate and am thankful for the help & info sharing by Charlene & her team members.
Once again a, thank you to Helpers Inc😁🙏. I will highly recommend their services to those who need to hire a helper.
We would like to thank Helpers Inc. for helping our family to find a good helper. Charlene and her team were attentive to our requirements and were very efficient and prompt, always following up and giving us advice and updates.
Having a good helper is so important to us because we are working parents with two young kids. Thank you for the good service!
I would really like to thank Helpers Inc. for being so professional, efficient and responsive especially Charlene and team. She would listen to my concerns and was patient and reassuring.
I'm thankful to Charlene for the great help in finding a wonderful helper to our household. Well done!
We were initially hesitant about getting a helper at Helpers Inc. as we had a long-term relationship with our previous maid agency. However, Charlene was very reassuring and understanding from the start. Upon receiving our helper's requirements, she recommended and matched us with a potential candidate.
Charlene and Dylan from Helpers Inc. have been very professional and attentive to our family needs and numerous requests. Our helper has been with us for a few months and has proven to be a great help. We are glad that she has excellent positive attitude and mindset about working in Singapore and is always willing to learn. We believe the comprehensive training sessions that Helpers Inc. had provided for the new helpers, helped them to settle in quickly into a new environment.
Helpers Inc. is a reliable maid agency and we would highly recommend them.
Charlene and Dylan were very helpful from the start. As a mum herself, Charlene was able to empathise with and understand my family's needs. The entire selection and paperwork procedure was seamless and efficient and our queries were always answered to very promptly. Even months down the road, we appreciate the check-in! Thank you for finding us a great helper!
Charlene is genuinely helpful, understanding and very patient. She will carefully consider the individual needs of each case, not like other agents which only want to get their job done. We went through a number of agencies and so glad we found this. My mum is finally happy with the current helper. She's a great helper to my parents.
I will strongly recommend Charlene. Thumbs up!!! 👍👍
Best regards, Winnie Yeo
It was a seamless experience from Helpers Inc. They allowed us to video call the helper to interview her. Whereas some agencies insisted we do it only at the agency! Which is a mega waste of time...
My helper of 6 months has been great. She's patient with the children and don't show attitude. Agency fees are not cheap, but in the long run no issues. So it's still worth the money.
Yen Ling Mah
I did a cold call to Charlene and she is extremely helpful. Even though she was on maternity leave herself, she helped me to fix video calls with helpers very quickly (within a few days). The follow up service by her colleagues is also very prompt and professional. They even set up a WhatsApp chatgroup to facilitate contact. Pleasant transaction with them.
Yap Hui Hian Michelle
Helpers Inc. is truly professional when it comes to finding the right maid, training the maid and their staff show care and concern during the whole process. Even after 3 months, their staff, Vina , constantly checks in with me to ask how the maid is performing. It's great to know that I can trust them.
Came across Helpers Inc. when I was browsing through the web. As first, I was skeptical due to past experiences with bad agencies. However, decided to give it a try and it turned out with no regrets.
Charlene has been through the nightmares most employers would have been through/ afraid of. She totally understands the anxiety/worry of a mum when it comes to the little ones. She will be there when you needed her, despite numerous queries she has to respond to.